Our verdict
Otter.ai and Read AI are both general-notetaker tools for restaurants. On our independent rubric, Otter.ai scores 4.4/5 versus 4.1/5 for Read AI. Read AI is the cheaper entry point (Free; Pro $15/user/mo annual ($19.75 monthly)). Choose Otter.ai if you're Teams running mostly Zoom, Google Meet, or Microsoft Teams calls or Users who want to search and query a large meeting archive by chat; choose Read AI if you're Teams that want engagement and sentiment analytics on meetings or Users wanting one copilot across meetings, email, and messages.
Side-by-side comparison
| Metric | Otter.ai | Read AI |
|---|---|---|
| Editorial score | 4.4/5 | 4.1/5 |
| G2 rating | — | — |
| Capterra rating | — | — |
| Starting price | Free (Basic); Pro $8.33/user/mo annual ($16.99 monthly) | Free; Pro $15/user/mo annual ($19.75 monthly) |
| Free tier | ||
| Free trial | ||
| Integrations | 7 · Zoom, Microsoft Teams, Google Meet… | 9 · Zoom, Google Meet, Microsoft Teams… |
| Best for | Teams running mostly Zoom, Google Meet, or Microsoft Teams calls, Users who want to search and query a large meeting archive by chat, Buyers who want a free tier to evaluate before paying | Teams that want engagement and sentiment analytics on meetings, Users wanting one copilot across meetings, email, and messages, Buyers needing HIPAA, SAML, and SCIM on Enterprise+ |
| Category | general-notetaker | general-notetaker |
| Founded | 2016 | 2021 |
| HQ | Mountain View, California, USA | Seattle, Washington, USA |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
Otter.ai
- Free Basic tier with 300 monthly minutes for evaluation
- Mature natural-language chat across all past meetings
- Live shared notes visible to all participants
- Affordable annual Pro pricing (~$8.33/user/mo)
- Pro plan is capped at 1,200 recording minutes per month
- Bot-based capture only; no fully bot-free mode
- Enterprise pricing is custom-quoted via demo
Read AI
- Engagement and sentiment analytics beyond plain transcription
- Single copilot across meetings, email, and messages
- Premium integrations (Notion, Salesforce, HubSpot, Jira) on Pro
- Well-funded ($50M Series B)
- Video playback only on Enterprise tier and above
- Free plan limited to 5 meetings per month
- Enterprise+ requires a 5-license minimum
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