Our verdict
Fireflies.ai and Read AI are both general-notetaker tools for restaurants. On our independent rubric, Fireflies.ai scores 4.4/5 versus 4.1/5 for Read AI. Read AI is the cheaper entry point (Free; Pro $15/user/mo annual ($19.75 monthly)). Choose Fireflies.ai if you're Multilingual teams needing 100+ language transcription or Companies that want CRM and Slack push on a mid-tier plan; choose Read AI if you're Teams that want engagement and sentiment analytics on meetings or Users wanting one copilot across meetings, email, and messages.
Side-by-side comparison
| Metric | Fireflies.ai | Read AI |
|---|---|---|
| Editorial score | 4.4/5 | 4.1/5 |
| G2 rating | — | — |
| Capterra rating | — | — |
| Starting price | Free; Pro $10/seat/mo annual ($18 monthly) | Free; Pro $15/user/mo annual ($19.75 monthly) |
| Free tier | ||
| Free trial | ||
| Integrations | 7 · Zoom, Google Meet, Microsoft Teams… | 9 · Zoom, Google Meet, Microsoft Teams… |
| Best for | Multilingual teams needing 100+ language transcription, Companies that want CRM and Slack push on a mid-tier plan, Buyers who want a generous free tier with unlimited transcription | Teams that want engagement and sentiment analytics on meetings, Users wanting one copilot across meetings, email, and messages, Buyers needing HIPAA, SAML, and SCIM on Enterprise+ |
| Category | general-notetaker | general-notetaker |
| Founded | 2016 | 2021 |
| HQ | San Francisco, California, USA | Seattle, Washington, USA |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
Fireflies.ai
- Free plan with unlimited transcription and AI summaries
- Transcription in 100+ languages with auto-detection
- Conversation intelligence and team talk-time analytics
- Affordable Pro tier at $10/seat/mo annual
- AI features are metered by a credit system
- Salesforce, HubSpot, and Slack integrations require Business ($19/seat) or higher
- Enterprise tier is annual-billing only
Read AI
- Engagement and sentiment analytics beyond plain transcription
- Single copilot across meetings, email, and messages
- Premium integrations (Notion, Salesforce, HubSpot, Jira) on Pro
- Well-funded ($50M Series B)
- Video playback only on Enterprise tier and above
- Free plan limited to 5 meetings per month
- Enterprise+ requires a 5-license minimum
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