Our verdict
Avoma and Grain are both sales-intelligence tools for restaurants. On our independent rubric, Avoma scores 4.2/5 versus 4.1/5 for Grain. Grain is the cheaper entry point (Free; Starter $15/seat/mo (annual)). Choose Avoma if you're Revenue teams wanting notetaking plus conversation and deal intelligence or Teams that want scheduling and lead routing bundled in; choose Grain if you're Revenue teams wanting clips, highlights, and coaching insights or Teams that record many calls and want unlimited recording at low cost.
Side-by-side comparison
| Metric | Avoma | Grain |
|---|---|---|
| Editorial score | 4.2/5 | 4.1/5 |
| G2 rating | — | — |
| Capterra rating | — | — |
| Starting price | Startup $19/mo; conversation/revenue intelligence add-ons $29/recorder seat | Free; Starter $15/seat/mo (annual) |
| Free tier | ||
| Free trial | ||
| Integrations | 6 · Zoom, Google Meet, Microsoft Teams… | 7 · Zoom, Google Meet, Microsoft Teams… |
| Best for | Revenue teams wanting notetaking plus conversation and deal intelligence, Teams that want scheduling and lead routing bundled in, Buyers needing HIPAA compliance on the Enterprise tier | Revenue teams wanting clips, highlights, and coaching insights, Teams that record many calls and want unlimited recording at low cost, Companies running Webex or Slack huddles alongside Zoom/Meet/Teams |
| Category | sales-intelligence | sales-intelligence |
| Founded | 2017 | 2018 |
| HQ | Palo Alto, California, USA | San Francisco, California, USA |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
Avoma
- Four modules in one (notes, scheduling, conversation + revenue intelligence)
- Affordable $19/mo entry tier
- Free view-only seats included
- HIPAA compliance available on Enterprise
- Conversation and revenue intelligence are $29/recorder-seat add-ons
- No free subscription tier
- Breadth can exceed what a basic notetaker buyer needs
Grain
- Unlimited recordings even on the $15/seat Starter plan
- Clip and highlight creation for sharing call moments
- Supports Webex and Slack huddles in addition to Zoom/Meet/Teams
- AI coaching and team interaction insights on Business
- Conversation-intelligence focus may exceed simple-notes needs
- Top features (AI coaching) require the Business plan
- Multilingual support is narrower than the broadest competitors
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